Privacy Policy

Effective as of November 18th, 2020

We know this is too long, so here's the TL;DR summary:

We do not and will not sell or share your data with anyone. Your messages never come through our servers. To improve the Relate experience, we do collect some of your personal information only under your consent. You can choose to opt-out from the tracking with ‘Do Not Track’ options on each third-party software we use to track. We will let you know which information is tracked if you want, and you can withdraw any consent at any time. Contact us via email, team@relate.so.

Privacy Policy

Pixelic, Inc. operates the https://www.Relate.so/ and https://www.Relate.kr/ website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Relate website.

Relate WILL NEVER SELL YOUR PERSONAL INFORMATION AND YOUR WORK TO ANYONE. Your privacy is on our top-priority. We promise we always do our best to protect your data and any kinds of information you give to us. We have strict internal rules for carrying out all data processing operations under compliance with EU General Data Protection Regulation("GDPR") as well as the Laws of California, and the United States where Relate is incorporated.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service, which is accessible at https://www.Relate.so/terms, unless otherwise defined in this Privacy Policy. The terms "Relate", "We", “Our”, and "Us" means Pixelic, Inc.

Types of Personal Information We Collect and How We Use

For a better experience while using Relate, we may require you directly or third party services to provide us with certain personally identifiable information, including but not limited to your name and email address. The information that we collect will be used to contact or identify you. These are the ways that Relate may collect Personal Information:

Your personal information which is relevant for the Purposes of Processing is so valuable to us and we always do our best to be transparent and honest. Personal Information we collect and how we use it is described as below:

Types of Personal Information We Collect

Relate collects Personal Information regarding its customers, users, and visitors to our websites.

Information You Provide Directly to Relate

Information Collected Automatically

By Using Services. We may collect this information below: Internet Protocol(IP) address, cookie identifiers, mobile carrier, mobile advertising identifier, MAC address, IMEI, Advertiser ID, and other device identifier that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the data and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, an other actions taken through the use of the services such as preferences. If you are a guest of our services(non-signed in user), we may subsequently ascribe this information to your account if and when you create an account.

How We Use Your Information

We acquire, hold, use, and Process Personal Information about Individuals for a variety of business purposes, including:

To Provide Products, Services, or Information Requested

Relate may use your information to meet requests for products, Services, or information, including information about potential or future Services, including:

Administrative Purposes

Relate may use Personal Information about you for its administrative purposes, including to:

Marketing Our Products and Services

Relate may use your information to provide you with materials about offers, products, and Services that may be of interest, including new content or Services via the email address you provided. Such uses include:

You may contact the Relate team at any time to opt-out of the use of your Personal Information for marketing purposes, as further described below. We also provide relevant opt-out options for you.

Research and Development

Relate may use Personal Information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing products and Services or develop new products and Services.

From time to time, Relate may perform research (online and offline) via surveys. We may engage Third-Party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve Individuals by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilized to determine the effectiveness of our Services, various types of communications, advertising campaigns, and/or promotional activities. If an Individual participates in a survey, the information given will be used along with that of other study participants. We may share anonymous Individual and aggregate data for research and analysis purposes.

Third Party Marketing

Individuals who provide us with Personal Information, or whose Personal Information we obtain from Third Parties, may receive periodic emails from us with information on Relate's or our business partners’ products and services or upcoming special offers/events we believe may be of interest. We offer the option to decline these communications at no cost to the Individual by following the instructions below.

Anonymous and Aggregated Information Use

Relate may use Personal Information and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified geo-location information, information about the computer or device from which you access Relate’s Services, or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the Services. Anonymized or aggregated information is not Personal Information, and Relate may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information within Relate and with Third Parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.

Sharing Content with Teammates

Relate's services may offer a referral program. For example, Relate lets you provide information about your friends through our referral program, such as “Invite a Friend”. Our referral program may allow you to forward or share certain content with friends or teammates, such as an email inviting your friend to use our Services. Email addresses that you may provide for a friend or colleague will be used to send your friend or colleague the content or link you request, but will not be collected or otherwise used by Relate or any other Third Parties for any other purpose.

Other uses

Relate may use Personal Information for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.

Cookies, Analytics, and other Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform our Service users that below third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Technologies and third party services and how to opt-out("Do Not Track")

Your Rights

You have a right to be informed of Personal Information handled by Relate, especially rectification, correction, erasure and restriction of processing. You also have the right to receive from us a structured, common and processed format of Personal Information you provided to us.

Wherever you have provided consent, you may withdraw it at any time, without affecting the goodwill of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this action may have a negative effect on the quality of the Relate and its Services. You further agree that Relate shall not be held liable with respect to any loss and/or damage to your Personal Information if you decide to withdraw consent.

Where Personal Information is processed for the above purposes on the basis of Relate’s legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact us at team@relate.so.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, contact us via email or by mail.

Email: team@relate.so

Pixelic, Inc.

548 Market St. #42341

San Francisco, CA 94104

Effective as of November 18, 2020


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